Effective Date: [July 15, 2024]

Thank you for choosing MyRx. This Refund Policy applies to purchases made on our website [insert website URL] for prescription medicine refill and home delivery services. By making a purchase, you agree to this refund policy.

1. Prescription Medicine Refills

  • Prescription Requirement: All orders for prescription medicine refills must be accompanied by a valid prescription from a licensed healthcare provider.
  • Refund Eligibility: Refunds for prescription medicine refills will only be issued in the following circumstances:
    • The prescription medication received is incorrect.
    • The prescription medication received is damaged or defective.
    • The prescription medication received has expired.
  • Notification: To request a refund for an eligible order, you must notify us within [number] days of receiving the order. Please contact our customer support team at [myrxofficial@gmail.com].
  • Return of Products: In some cases, we may request that you return the incorrect, damaged, or defective prescription medication. We will provide instructions on how to return the product at no cost to you.

2. Home Delivery Services

  • Refund Eligibility: Refunds for home delivery services (including delivery fees) will be considered in the following circumstances:
    • Delivery of the order is delayed beyond the estimated delivery time and the delay is within our control.
    • The order is canceled before it has been shipped.
  • Non-Refundable Services: Delivery fees may not be refundable if the delay is due to circumstances beyond our control (e.g., natural disasters, public holidays, traffic delays).

3. General Refund Terms

  • Processing Time: Refunds will be processed within [15] days of approval. The method of refund will be the same as the original method of payment.
  • Refusal of Refunds: We reserve the right to refuse a refund request if we believe it is fraudulent or otherwise not in accordance with this Refund Policy.
  • Contact Us: If you have any questions about our Refund Policy or would like to request a refund, please contact our customer support team at [myrxofficial@gmail.com].

4. Changes to Refund Policy

  • Modification: We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.